Support

Email support@stackcurious.com and a human answers — usually within 24 hours, faster during Umrah season. Arabic and English welcome.

Quick answers

The scanner won't read a sign.
Angle the phone straight at the number and fill the frame. The manual picker (magnifying glass tab) is always available and sorts gates nearest-first.
The feed says it needs a connection.
Only the lost & found feed needs internet. Your saved gate and the walk back never do.
I bought Pro on my old phone.
Info (ⓘ) → Your plan → Restore purchase, signed into the same Apple ID.
Delete my account and data.
In the app: Info (ⓘ) → Delete account. Or email us from any address and we'll erase everything tied to your account.
Report a problem with a feed post.
Long-press the post → Report. Reported items are reviewed and removed within 24 hours.